Jeff Kraft presented an informative program on working with wheelchair users at the March 5 meeting. Jeff has dedicated his career to helping business owners and executives be more successful in their professional and personal lives.  He is a Forum Leader with Renaissance Executive Forums.  Jeff spoke to ten critical points of etiquette when working with persons with disabilities.  He talked about having patience; how to do introductions by shaking hands or giving a gentle touch; being at eye level by sitting or knelling; using normal language; bring aware of personal space; explaining to young children before they interact; what to do in restaurants or eating with a person; and looking beyond the chair.